Around-the-clock response. Every day of the year.
Davas Group connects commercial and residential alarm systems to a certified back-to-base monitoring centre, providing 24/7 surveillance and fast response to alarm events — 365 days a year, including public holidays.
When an alarm activates, the monitoring centre contacts your nominated key holders and, where required, dispatches security response or emergency services. Every event is logged and documented for insurance and compliance purposes.
What monitoring includes
- 24/7 alarm signal monitoring — every day of the year
- Trained operators at a certified monitoring centre
- Key holder notification on alarm activation
- Security guard dispatch where required
- Police and emergency services liaison
- Event logging and incident documentation
- Regular reporting for insurance and compliance
For commercial and residential clients.
Monitoring is available for commercial premises, industrial facilities, warehouses, and prestige residential properties. We specify the right alarm platform and communications path for your site — whether that's a broadband IP connection, 4G cellular backup, or a dual-path system for critical applications.
For remote and mining sites where reliable connectivity is more complex, we design the monitoring communications pathway as part of the broader site infrastructure.
Monitoring is part of a complete system
Back-to-base monitoring is most effective when the underlying alarm system is well-specified and properly installed. We only connect monitoring to systems we have installed or thoroughly assessed — ensuring the signal quality and zone configuration meets the monitoring centre's requirements and minimises false activations.
Insurance and compliance benefits.
Many commercial insurers require documented back-to-base monitoring as a condition of coverage for commercial premises or high-value contents. We can provide the documentation and system certification your insurer requires.